Category: Diversity

Catering to Changing Demographics

Kelly McDonald

Four tips for working in an increasingly diverse environment Our changing demographics provide some startling findings that have significant implications for business. One in three people living in the United States is not white. One in six people is Hispanic,

Posted in Diversity, Generational Differences, Kelly McDonald, Marketing, Selling to Women, Uncategorized Tagged with: , , , ,

Crafting the Customer Experience for People Not Like You

Kelly McDonald

It doesn’t matter where you live or work:  Wherever your home is, your community today does not look anything like it looked ten years ago.  And ten years from now, it won’t look anything like it looks today. The Census

Posted in Connecting, Consumer Trends, Customer Loyalty, Customer Service, Diversity, Kelly McDonald, Uncategorized Tagged with: , , , ,