 |
|
Jim's Topics |
|
|
|
|
|
Jim Cathcart's
Topics
Relationship Selling
The
Eight Competencies of Sales
Excellence
We need to rethink how we
connect with our customers
and suppliers, before our
competition does. When Jim
Cathcart wrote the book
Relationship Selling it was
considered revolutionary.
Today it is considered
standard practice. This
presentation shows you what
to listen for, how to be
natural in your selling
style, and how to connect
with the underlying elements
in buying psychology that
most people never heard of.
Back to Top
Self-Leadership
Rethinking Ourselves For
a
New Era
"If you can't lead yourself,
please don't lead others."
The most popular methods of
leadership, management,
sales and service delivery
are already dangerously out
of date. New technologies
require new ways of
thinking. Every day another
standard practice becomes
obsolete. To continue to
grow and thrive we must
learn to constantly Rethink:
our markets, our systems,
our relationships, our
strategies and ourselves.
This presentation combines
stories, visuals, research
and audience interaction to
dramatically improve the way
we think and act.
Back to Top
Helping People Grow
The
Acorn Principle
Every person can be very
good at certain things, but
most people don't know what
those things are. Jim shows
people how to find and grow
their natural strengths so
that they can always be
self-motivated. Based on
nine years of psychological
research into personal
effectiveness. A fascinating
exploration of what makes us
who we are, and how to use
it.
Back to Top
Lifetime Customer Loyalty
The Grandma Factor
When you find meaning in
what you do, you bring value
to what you do. Everyone
knows how to provide good
service; our challenge is
getting them to want to. The
real magic in customer
service comes from
discretionary efforts, when
people go beyond their job
description. This
presentation focuses on the
ways systems, strategies,
standards and relationships
impact service. Jim teaches
building your clientele
through "Up-Serving".
Back to Top
|
