|
Request
Lisa Ford’s Free Webinar
“Why Customer Service is NOT
Enough”
Recorded on
June 22nd, 2010
Today’s customers want an
experience that engages them
and gives them a reason to
remain connected to you.
Their mindset is one that is
fickle, demanding, vocal and
not very loyal. In this
webinar, customer service
expert, Lisa Ford will
outline her strategies for
improving the customer
experience.
-
Go beyond average
service to a
relationship
-
Ask tough questions to
examine the quality of
your experience
-
Learn the customer
connection rules
-
Focus the culture on
everyday service
excellence
-
Create a team that is
inspired to keep
customers loyal
If you missed Lisa’s webinar on
Why Customer Service is NOT Enough on June 22nd,
click here to request the recording from Parature
|
|
