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Attend
Lisa Ford’s Free Webinar
“Go Beyond Customer Service”
June 22nd, 2010
Today’s customers want an
experience that engages them
and gives them a reason to
remain connected to you.
Their mindset is one that is
fickle, demanding, vocal and
not very loyal. In this
webinar, customer service
expert, Lisa Ford will
outline her strategies for
improving the customer
experience.
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Go beyond average
service to a
relationship
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Ask tough questions to
examine the quality of
your experience
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Learn the customer
connection rules
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Focus the culture on
everyday service
excellence
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Create a team that is
inspired to keep
customers loyal
Sign up for Parature's free
webinar on June 22nd with
Lisa Ford
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