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Rick Barrera
Rick Barrera is a marketing
consultant and author known
throughout the Fortune 500 for his
extraordinary speaking ability and
unique approach to brand building,
customer experience and sales. His
Overpromise and Overdeliver
program, based on his best-selling
book, has helped hundreds of
companies re-design their approach
to branding and serving customers.
Now, in the face of economic change,
Rick is helping companies to grow
revenues by focusing on their most
valuable assets: their sales
teams. Rick delivers exceptionally
customized programs that
address each company's specific
challenges and will forever change
the way their teams think about
customers, prospective customers,
and their own potential.
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TOPICS:
Customer Experience |
Branding | Customer Service
| Collaborative Selling |
Customer Loyalty |
Competition | Strategy |
Positioning | Management |
Innovation | Change |
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Lisa Ford, CSP, CPAE
Lisa Ford is a speaker with over 20 years of
experience presenting to businesses, associations and government. She speaks
topics of customer service, leadership, team issues and change. Lisa is best
known for her work in the areas of customer service. Her ideas and strategies
will help you create loyal customers.
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TOPICS: Customer
Experience
| Customer Loyalty| Customer Service |
Leadership | Change |
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Art Holst, CPAE
What
goes into an Art Holst presentation?
A highly targeted, motivational
message interspersed with NFL
football anecdotes and good clean
humor. One of his favorite themes is
"The Challenge of Excellence," drawn
from his personal experiences in
business, sports and civic affairs.
When Art speaks, people listen,
laugh, and leave with the desire to
put their talents to work, both on
the job and in their personal lives.
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TOPICS:
Inspiration
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Excellence
| Change
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Motivation | Teamwork |
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Howard Putnam, CSP, CPAE
Howard Putnam is the former CEO of
the highly successful Southwest
Airlines. He left Southwest to go to
Braniff International, where, as
CEO, he was the first executive to
restructure a major airline into,
through, and out of chapter 11. In
his book, The Winds of Turbulence,
as well as in his highly-rated
speeches, Howard discusses
leadership and ethics, drawing upon
his own extensive knowledge and
experience as a corporate visionary
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TOPICS:
Leadership | Change |
Teamwork | Customer Loyalty
| Strategy | Management |
Motivation | Corporate
Culture | Human Resources |
Ethics | Communication |
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Nido Qubein, CSP, CPAE
Successful businessman and
accomplished author Nido Qubein
doesn't just talk business... he
lives it. As a "business insider"
with extensive boardroom exposure,
Nido not only shows people what to
do, he teaches them how to think. As
an educator, Foundation Director,
University President and chairman of
a franchised company. Nido is the
consummate professional offering
consistent excellence with a global
outlook, and an approach to learning
from an integrated perspective
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TOPICS:
Leadership | Motivation |
Change | Strategy |
Communication | Management |
Positioning | Branding |
Attitude | Sales |
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Desi Williamson, CSP, CPAE
Desi Williamson's fast-paced
presentations inspire individuals to
take action and give them the tools
they need to do so. Desi spent 20
years in sales, management and
marketing, building multi-million
dollar businesses and developing
people's potential at corporations
such as Johnson & Johnson, Rain
Bird, Pepsi and Cadbury-Schweppes.
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TOPICS:
Motivation | Attitude |
Leadership | Sales | Change
| Excellence | Inspiration |
Management | Diversity |
Human Resources |
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