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Dr. Tony Alessandra, CSP, CPAE
Dr. Alessandra is not just a "Sales"
speaker...Tony has a street-wise,
college-smart perspective on
business, having been raised in the
housing projects of NYC to
eventually realizing success as a
graduate professor of marketing,
entrepreneur, business author, and
hall-of-fame keynote speaker. His
topics focus on sales & marketing,
customer loyalty, and enhancing
one-on-one business relationships.
Tony's presentations are always
evolving and use contemporaneous
humor and storytelling.
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TOPICS:
Communication | Customer
Loyalty | Sales | Motivation
| Management | Teamwork |
Human Resources |
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Rick Barrera
Rick Barrera is a marketing
consultant and author known
throughout the Fortune 500 for his
extraordinary speaking ability and
unique approach to brand building,
customer experience and sales. His
Overpromise and Overdeliver
program, based on his best-selling
book, has helped hundreds of
companies re-design their approach
to branding and serving customers.
Now, in the face of economic change,
Rick is helping companies to grow
revenues by focusing on their most
valuable assets: their sales
teams. Rick delivers exceptionally
customized programs that
address each company's specific
challenges and will forever change
the way their teams think about
customers, prospective customers,
and their own potential.
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TOPICS:
Customer Experience |
Branding | Customer Service
| Collaborative Selling |
Customer Loyalty |
Competition | Strategy |
Positioning | Management |
Innovation | Change |
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Jim Cathcart, CSP, CPAE
Author
of Relationship Selling and The
Acorn Principle, Jim Cathcart
has long been a trend-setter
believing that business should be
practiced as an act of friendship
rather than as a process of
negotiation. Jim is also an expert
in teaching people how to know
themselves...and thereby grow
themselves and their businesses more
effectively.
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TOPICS:
Sales | Management |
Leadership | Customer
Loyalty | Excellence |
Motivation | Human Resources |
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Lisa Ford, CSP, CPAE
Lisa Ford is a speaker with over 20 years of
experience presenting to businesses, associations and government. She speaks
topics of customer service, leadership, team issues and change. Lisa is best
known for her work in the areas of customer service. Her ideas and strategies
will help you create loyal customers.
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TOPICS: Customer
Experience
| Customer Loyalty| Customer Service |
Leadership | Change |
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Howard Putnam, CSP, CPAE
Howard Putnam is the former CEO of
the highly successful Southwest
Airlines. He left Southwest to go to
Braniff International, where, as
CEO, he was the first executive to
restructure a major airline into,
through, and out of chapter 11. In
his book, The Winds of Turbulence,
as well as in his highly-rated
speeches, Howard discusses
leadership and ethics, drawing upon
his own extensive knowledge and
experience as a corporate visionary
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TOPICS:
Leadership | Change |
Teamwork | Customer Loyalty
| Strategy | Management |
Motivation | Corporate
Culture | Human Resources |
Ethics | Communication |
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