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Nataly Kogan

“I am a Cigna employee and recently joined your webinar. My team and I joined together because just by the title, I knew each of my team members could benefit – and boy, we were right! we found all of the context and topics so relevant. My team and I support leaders as they coach, develop, and remove barriers for their employees. not only was it a benefit for my direct reports but for the leaders we help each day. One of our favorite topics and points you made was ‘servant leadership is not martyr leadership” – so powerful!

>Another item we really liked was “Multitasking is ‘switch tasking’ – we lose 25% of quality each time we switch task.” This spoke to me, and I fell victim of ‘switch tasking’ last week. I was getting prepared for taking a few days off and I was getting some emails sent and my out of office set up. The morning of last day before PTO, I realized my team and others were getting my out of office message early! Not only did I put the wrong date for the out of office, but there were also three typos. the funny part was I set up the out of office while I was on a call trying to ‘switch task’ it goes to show how one cannot do two things at one time…especially me! 🙂

I wanted to share my story and send you a big thank you for spending time with the Cigna family and the impact you made.” –Cigna